What To Expect Working With Us
At Dirsal Homes, we put the utmost importance on the customer experience. We believe that the renovation process should be an exciting and enjoyable one, not a stressful endeavour. With that in mind, we make sure to work with our customers from the initial talks, and from inception to completion. From when you first contact us, you can expect to be working with experienced professionals who put an emphasis on customer service.
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Professionalism
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Transparent communication
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Detailed quotes and scopes of work. Know exactly what you will be getting before the project starts
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Honest timelines on start dates and project length. We will keep you in the loop from start to finish and will never put you on the backburner.
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Highly skilled tradespeople and workmanship. Our team are the best at what they do. We take great pride in our work and ensure all our trades adhere to those same standards. We treat your house as our own and you can rest assured knowing the work gets done properly.
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As nice aesthetically as it is behind the walls. We use all the latest products and proper codes to ensure a lasting product. The parts of the project you don’t see at the end are the most important. But we make sure the final look and feel is equally as gorgeous.
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Design control. Although we have designers available for our clients, we find most of our customers (on smaller to mid-sized renos) don’t end up going this route. Our team is very in tune with the latest trends and we work with leaders in industry at our suppliers that will also help you to put the right look together. We prefer the customer has full input on the finishing look and materials so they end up with a final product they love. After all, you get the live in and enjoy it, you should love it!
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Personability. For the time we are in your home, we end up becoming a small part of your household and family. And we don’t take this privilege lightly. We often grow into friends with our customers and people love having us around. This is why most of our business is repeat and referrals.